How Does Exposure to Changing Opinions or Reaffirmation Opinions Influence the Thoughts of Observers and Their Trust in Robot Discussions?

This study investigated how exposure to changing or reaffirmation opinions in robot conversations influences the impressions of observers and their trust media. Even though provided conversational contents include same amount information, order, positive/negative attitudes, discussion styles change perceived impressions. We conducted a web survey using video stimuli, where two robots discussed Japan’s first state emergency response COVID-19 pandemic. prepared patterns opinion changes different side (positive–negative negative–positive) (positive–positive negative–negative) with identical information contents; we only modified order. The experimental results showed that from positive (i.e., (positive–positive) effectively provides fair Exposure an became negative positive–negative) impressions, although (negative–negative) led significantly less